Shipping + Return

NON-PRESCRIPTION

Canada: FREE SHIPPING on orders over $70CAD. Canada Post Expedited Parcel 2-8 business days with tracking. 

USA: FREE SHIPPING on orders over $45USD. USPS First Class Package 4-6 business days with tracking.

UK: FREE SHIPPING on orders over $60GBP. Canda Post Small Pack International Air 6-12 business days. According to new Brexit-regulations, import VAT charges are only covered in the price for products worth up to £135 (not including shipping). For any orders above this value we therefore recommend that you make multiple orders to avoid customs fees. 

Rest of the World: Rate based on Canada Post Small International Air 6-12 business days for most destination. Rate set by courier service provider.

PRESCRIPTION (FREE SHIPPING to CANADA, USA & UK)

Canada: Lens processing 5-10 business days plus shipping time above. Typically arrive within 3-4 weeks from day of order.

USA: Lens processing 5-10 business days plus shipping time above. Typically arrive within 3-4 weeks from day of order.

UK: Lens processing 5-10 business days plus shipping time above. Typically arrive within 3-4 weeks from day of order. 

WARRANTY & RETURNS

Non-prescription 

We offer 30-day returns no matter the reason, we only ask you to cover the cost of the return label, and ensure the product is in excellent re-sellable condition.

If the product is delivered with obvious manufacturing defect and/or does not live up to description or marketing claims. Please email us (at: peter@iwearhysepcs.com), we would love the opportunity to make it right.

Prescription

If you are unhappy with your prescription Hyspecs, please tell us the details at peter@iwearhyspecs.com. We will do everything we can to meet your expectations.